Frequently Asked Questions

Your Questions, Our Answers.

How will I work with my Virtual Manager?

Your Virtual Manger works remotely. All you need to do is provide ample information and instructions on tasks you want done. You can submit your tasks and requests via text, email, phone call, WhatsApp or our project management dashboard.

Where is my Virtual Manager located?

Our efficient Virtual Managers are located in Lagos Nigeria and England.

Is my Virtual Manager available all day?

We practice what we promote. Work-Life-Balance. Your Virtual Manager will be available Monday through Friday from 8:00AM – 5:30PM (Depending on your plan). However, you can submit your tasks and requests at anytime during the day and even over the weekend. Your manager will respond to all requests the following business day.

Will my Virtual Manager work on public holidays?

All our Virtual Managers will be unavailable during major public holidays.

  • New Year’s Day
  • Good Friday
  • Easter Monday
  • Independence Day
  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Year’s Eve

* Any personal holiday time will be communicated at least two weeks before the holiday. 

Can all my scheduling be handled?

Sure. All you need to do is share your calendar and grant access to your Virtual Manager.

*Our managers use iCal and Google Calendars. 

What qualifications do the Virtual Managers have?

All our Virtual Managers have a minimum of a Bacherlor of Arts (BA) or a BSc (Bachelor of Science) across various disciplines.

What is the average turnaround time on a task?

Turnaround depends on the complexity and urgency of the task. Our Virtual Managers are committed to completing tasks as quickly as possible. Most simple tasks are completed within hours.

*Kindly submit urgent tasks as early as possible. If you submit a task at 5:25PM and your Virtual Manager closes at 5:30PM, your task would be most likely completed first thing the following business day. 

What are the limitations and who should not use this service?

Virtually Managed is aimed at entrepreneurs, professionals and small teams who do not primarily require physical presence to get their tasks done. All tasks are required to be delegated via, text, email, phone call, WhatsApp or through our project management dashboard.

However, we do understand the need to see your Virtual Manager on special occasions and this can be achieved. Kindly view our plans or contact us.

In-bound & Out-bound calls.

You can contact your Virtual Manager on a direct line. This line is available for your convenience.

What happens after I request a consultation?

A member of the Virtually Managed team will contact you within 24hours.

What tasks cant I delegate?

- Software development
- Lead generation
- Sales & Marketing
- Audio & Video production
- Accounting
- Content Writing (e.g. Blogging, Business Plan)
- Running physical errands (but we can get someone to do this for you)