Case Studies

Case Studies

Since our inception we have helped all sorts of small and medium sized businesses source the extra assistance they need.

Here are just a few examples of those we’ve had the pleasure of working with:

Case Study 1

Prestige Hospitality Solutions

About the company


PHS is a manufacturer of ready-to-wear uniforms, with custom designed uniforms as an additional option. The ready-to-wear section of the business means customers can simply walk into the shop and buy off the rack. For the bespoke orders, customers can request specific designs, colours, fabrics and logos exactly as they wish.

Requests


Starting in 2016, Virtually Managed provided one plan (Administrative Assistance) and moved to another plan Business Management. This involved assisting PHS with a variety of administrative support solutions including answering customer enquiries by phone and email as well as introducing a new, paperless invoicing software called Wave. We also instigated a new ordering system called Vend, again to boost efficiency.

 

 

Results

Starting in 2016, Virtually Managed provided one plan (Administrative Assistance) and moved to another plan Business Management. 

Testimonial


“Engaging Virtually Managed has been the best business decision I’ve made. I have seen the business streamline in a way that I had been trying to achieve but struggling to do so. VM takes away that responsibility and leaves me freer to conceptualise and strategise on the goals that I want to achieve and they are helping me get there. Processes and Systems are in place, clients are happier, my invoicing and ricing systems are more efficient, my staff are happier because they have a clearer idea of their responsibility and what they are supposed to do and the workload on them has been reduced. It’s all good with Virtually Managed, we at Prestige Hospitality are team VM for the win!!”

 

Case Study 2

Micah’s Meals

About the company

 

Micah’s Meals, an online company offering cook books for toddlers and young children, came to us for support in 2016 and we were only too pleased to help.

Requests


Amaka Benson, the author of Micah’s Meals lives in Geneva. Due to her e-commerce store’s success and subsequent growth, she needed our help to source warehouse space and run the order management and distribution system for Micah’s Meals in Nigeria.  Once an order was placed on the Micah’s Meals website, the backend was handled by Virtually Managed. On receiving the order, we would package, label up and efficiently distribute it. We would also deal with customer email enquiries as well as any returns and exchanges where needed.

 

 

Additionally, Micah’s Meals relied on us to keep the business running smoothly in terms of stock management and accounting. This meant assisting with bookkeeping, inventories and stock checking, plus the management of stockists.

Results

Micah’s Meals products were sold in a number of bookshops in Nigeria. Virtually Managed was responsible for it all, and we were proud to help.

In 2018, the Micah’s Meals range had expanded to include learning accessories. Virtually Managed was selected to continue supporting this growth, and to handle distribution of these products across the globe.

Testimonial


TBC

 

Case Study 3

Bella Naija

About the company

 

A well-established media brand headquartered in Lagos, Bella Naija came to us with a custom order requirement.

Requests


The company had heard about Virtually Managed’s success and headhunted us to come in and set up HR policies and procedures as the company had none in place already.

 

 

Results

This was something we were only too pleased to assist with, after all, it’s something we have a huge amount of experience in. All scenarios were covered by us and multiple policies were then implemented. Everything from sickness-related issues to pay and disputes were all now documented and backed up by fair, efficient procedures drawn up by us.

Testimonial


TBC

 

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